Exemeta is the official partner of 14 different social media platforms. Thanks to its commitment to all these social media platforms, exemeta is your business partner that brings the power of social media to you, allowing you to manage your accounts on these platforms from a single interface.
How to Use Exemeta?
- By promoting RSS Feeds, automatically publishing the content published in these feeds on your social media platforms,
- Broadcasting the videos you have previously taken on social media accounts such as Instagram, Facebook, Youtube at any time of the day,
- Ability to publish scheduled or direct posts on 14 different platforms,
- Being able to automatically retweet tweets published in these target accounts by obtaining target accounts on the Twitter platform,
- Keeping extensive statistical data from your social media accounts,
- By creating a watermark (Mask) and automatically defining logos or additional images to your posts,
- By creating a team, you can connect your accounts and distribute them according to your friends,
- Ability to transfer the messages from your whatsapp to your own programs or platforms by taking Whatsapp Apisi,
- By storing your images or documents, you can use them wherever you go,
- Editing and sharing special visual designs from any location you log into the system with the visual editing tool,
- By creating Ready Messages, storing your shares on all your social media and using them again and again,
- In addition to video and visual sharing, sharing on Instagram such as IGTV, Reels, Story
- Introducing your Whatsapp lines to the system and following and replying to incoming messages via WhatsApp,
- Introducing your Facebook accounts to the system and following and responding to messages, comments and advertisements sent to your Facebook accounts,
- Introducing your Instagram accounts to the system, following and responding to direct messages, comments and advertisement responses to your Instagram accounts,
- By adding a live support tool to all your websites, you can instantly reply to your messages from your websites,
- Responding to all platforms mentioned above from a single screen and distinguishing platforms from a single screen,
- Authorizing your employees or teammates by creating a team,
- Separating your social media accounts and messaging applications introduced in the system according to your employees and restricting your employees,
- Creating dynamic messages with ready message management,
- Ability to upload images to use in messaging with the visual catalog
- With the advanced report, you can report the number of messages of your employees, customer response times, the number of daily new users from the accounts and many similar actions,
- Answering the same social media accounts with your branches or dealers at the same time,
- Separating incoming messages according to branches,
Remove barriers!
General Features
Today, the world's largest market is still social media, and it is accepted by all authorities that the social media market is immeasurably large and important. When it comes to social media, everything comes to mind.
Let alone having a place in this ever-advancing market, it has become very difficult to follow the social media, which has become an organism that needs to be kept alive every day with dynamic sharing.
right here Exemeta offers you a unique place in the world of social media, giving you the opportunity to keep all your social media active and dynamic. Moreover, having systems that remain dynamic for months with 10 minutes of effort is just a click away.
You can choose the channels you want to publish the videos, pictures or text expressions you have added to the system with one click, select the date you want and publish them according to the date, or you can continue to publish your post at certain intervals with continuous publishing options.
In the Exemeta world where you will feel very powerful, you will be able to make all social media your own broadcast area and control your entire market from a single point.
Communication programs such as whatsapp, telegram etc. or the social media platforms we use for communication are facebook, instagram, twitter, Linkedin etc. Hundreds or thousands of messages are sent to our business every day. The density of communication types such as sometimes messages, sometimes pictures, sometimes video or voice messages makes it difficult for businesses to follow up under very demanding workloads.
Today, many platforms are used with one device and one interface. These platforms, which can be used from a single point or from a few points, cannot provide interfaces that can support thousands or hundreds of customers, but they can negatively affect your business and cause you to experience unanswered demands that may cause customer dissatisfaction.
With its unique feature, Exemeta allows you to meet and respond to communication requests such as messages or comments from all social media and communication programs from a single window without confusing each other. Moreover, at this stage, if you wish, all your employees can support all meetings at the same time, or you can respond to certain accounts with as many personnel as you wish.
Auto Sales Robot (*)
With the developing technology age, online shopping is increasing day by day, and the internet market is expanded by creating stronger shopping platforms by closing all kinds of weak points. In this highly demanded market, the place of social media is indisputably great.
Exemeta pushes your dreams and transfers the sales market to many different areas. It allows your products to automatically sell through the social media channels it has an agreement with.
With this technology, which we have provided with Automatic Sales Robot, it has been made easier for the customer to move to purchase by providing various awareness or opportunities to the customers. Customers who want to reach you on social media "Would you like me to help?" Starting with the question, the robot prepares choices for the person and presents the person's wishes. And then without leaving the platform! This system, which can prepare the shopping platform for the customer within the same window and notify you in the background, manages the entire process up to the invoice of the person.
With this technology, you will be able to manage your customers outside of working hours and continue selling!
Multiple Branches and Multiple Employess (*)
Exemeta can support many working platforms and is offered to you with new working systems. Accordingly, we can create a scenario like this;
You can categorize your customers in the Exemeta Usage interface. You can change these categories to any name or system you want, and in this example, you can set your categories as your dealer names. In this case, you can distribute the customers who write to your accounts according to the dealers, create and direct a technical support channel, create a distribution point and distribute the users according to the region, or observe all the calls from all your branches and answer them from any point if needed.
In addition to the example we gave above, you can define certain accounts for your dealers or employees. While you can control all accounts, your limited employees, dealers or sales points can only see or answer the calls that are relevant to them.
Whatsapp Bulk Message (*)
Exemeta Bulk Whatsapp Message system gives you and your business a unique communication skill.
You can upload your customer's numbers to the system as a list, create the text of the message and send the message without paying any additional cost. In addition, if you wish, you can plan your shipments according to certain days and times and create an automatic submission calendar. Unlike the SMS system, this method, which does not charge any additional fees, protects not only your budget but also the user. Unlike the situation where the customer base, who cannot block the SMS, suffers, whatsapp messages can be blocked with one click and the victimization is eliminated.
Whatsapp bulk messaging is special in that it can send messages to each user separately, unlike the WhatsApp group creation feature.
Whatsapp mass message system can be used in many areas! It is designed to meet all your needs in many areas such as student information system, employee reminder system, customer information.
Reporting (*)
Personnel Tracking Report: You can control the status of your personnel numerically in this report type, which deals with the ability of your personnel to meet customers daily, monthly, annually or within certain time periods. As it is known, customer satisfaction is not only meeting customer requests. It is very important for you to meet the demands of the customers, to show patience and understanding, and to inform the customer correctly with the right answer. One of the most striking features of marketing strategies is understanding the customer and being able to offer what they want.
Right here, Exemeta is presented to you with a very wide reporting network. According to this;
Customer Waiting Report: With this report, it is possible to monitor how long it takes your staff to answer your customers and then how long they can lead the conversation to sales/success.
Channel Report: It is a type of report that allows you to follow the number of customers coming to you from your social media accounts by distinguishing them according to whether they are new or come back. With this report, you can also track how many customers, and how many messages you have received from these customers, from which channel, within the periods you specify.
Status Report: In this report, which is based on the transfers you have made to the categories you have created or created for you, you can obtain a report based on, for example, the number of customers you have directed to the abc dealer or the number of conversations you have completed.